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This accessibility statement is based on testing performed by Rocktime on behalf of City of Lincoln Council for their product Verso, version 3.82.  The website is a "skinned" to reflect the brand gridlines of City of Lincoln Council

This website is run by City of Lincoln Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

    AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • screen reader focus is lost when new content is added to a page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please complete the short feedback form at www.Lincoln.gov.uk/accessibility.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us https://www.lincoln.gov.uk/contact-1

Technical information about this website’s accessibility

Lincoln City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Not possible to skip to main areas of a form
  • Not possible to tab through forms in a logical manner

Disproportionate burden


  What we’re doing to improve accessibility

The base Verso system will be compliant in version 3.83. This website will then be compliant, except for any limitations detailed on www.lincoln.gov.uk/accessibility.

Preparation of this accessibility statement

This statement was prepared on 14 October 2020. It was last reviewed on 4 May 2021.

This Verso was last tested on 17/01/2020. The test was carried out by Rocktime. Accessibility of the branding was tested on 25 March 2021 and tested by City of Lincoln Council.